Posts for the month of July 2012

Downtime and updates

Unfortunately our webservice Telldus Live! is down at the moment. This is due to a faulty network router at the hosting company and it is out of our control. They estimate it to take 1-2 hour. We are very sorry for this.

I will use this event as an opportunity to announce another news. We have a goal to be much better communicating our work with you. One step is to report operational status. For this we have created a Twitter account. We want a forum that is not hosted by us so we can use this channel even when our own hosting is down. We believe a Twitter is a good channel for this.

Please follow us:  https://twitter.com/telldus

Update: Some servers back again. The service is up and running again at reduced capacity. If you have a TellStick Net with firmware version 2 you might need to restart it. Newer firmwares should reconnect automatically.

Update 2: Everything is back to normal. We have checked every server one by one and we have also manually synced all connected clients. If anyone still experience some issues, please let us know. Send us a support request. Our hosting company has also some information (in swedish) on what happened:  http://www.glesys.se/file.php?id=110